D P A Y

Loading

+91 4368 220 900

Contact Us

Microsoft Partner delivering intelligent ERP, AI-powered automation, and enterprise solutions across Middle East and Asia.

Contact Info

Get Started Now

Faq Page

// Common Questions

Your questions about ERP & enterprise solutions, answered.

  • What Microsoft Dynamics 365 versions do you support?
    We provide comprehensive support for Microsoft Dynamics 365 AX across multiple versions including AX 2009, AX 2012, and Dynamics 365 Finance & Operations. Our team specializes in implementation, customization, support, and upgrades. We also offer expertise in HRMS, Payroll modules, and product support tailored to your business needs.
  • How long does an ERP implementation typically take?
    Implementation timelines vary based on your business complexity and requirements. A typical Microsoft Dynamics 365 implementation ranges from 3-9 months. We follow a structured, outcome-driven delivery model with clear milestones. During our initial consultation, we'll assess your needs and provide a detailed project timeline with realistic expectations.
  • Do you specialize in Middle East payroll compliance?
    Yes, we have over 10 years of specialized experience in Middle East payroll and compliance. We understand local labor laws, ZATCA e-invoicing requirements, Ramadan working hours, and regional compliance nuances across Saudi Arabia, UAE, Qatar, and other GCC countries. Our payroll solutions include mobile ESS and workflow approval apps for seamless employee management.
  • What kind of support do you provide after implementation?
    We offer comprehensive post-implementation support including Annual Maintenance Contracts (AMC), dedicated support models, and continuous system optimization. Our support includes 99% uptime SLA commitment, regular system reviews, regression testing, UAT support, and access to our technical team for troubleshooting and enhancements.
  • Can you help with ZATCA e-invoicing compliance in Saudi Arabia?
    Absolutely. We offer our AccuSuite platform specifically designed for Saudi ZATCA e-invoicing compliance. We support Phase 2 integration requirements and ensure your business meets all regulatory standards. Our solution integrates seamlessly with your existing ERP system and provides real-time compliance monitoring and reporting.